//Case Study: Wayleave Development
The challenge
We were hired by the London Borough of Haringey to work with a member of the Economy Team. The brief was to complete a wayleave specification and information pack, and to design a wayleave development package to give their residents, assets and infrastructure the best long-term outcomes.
Key steps
Step One
Identify interested ISPs
Step One
Identify interested ISPs
The LA had already been contacted by a number of ISPs to explore the opportunity for a wayleave. We identified further ISPs and created a full list with contact details.Step Two
Prepare the wayleave and supporting documentation
Step Two
Wayleave Development and supporting documentation
We prepared a complete pack for inviting ISPs to apply for a wayleave. This included:
- A letter of invitation highlighting the requirements of the borough, scope and timescales.
- A draft of the wayleave agreement development plan, including Social Value Commitments.
- Master stock lists – residential and non-residential.
- A Ways of Working document to clarify requirements, expectations and constraints.
Step Three
Liaise with multiple departments
Step Three
Liaise with multiple departments
We liaised with a number of departments including Housing, IT/Digital, Health and Safety, Resident Engagement and Connected Communities to shape key areas to be included within the wayleave pack, such as:
- preferred location of cabling and infrastructure
- number of listed buildings and buildings of interest, and the options for including them in the programme
- preferred hours of working for the engineers during the installation programme
- areas of high priority for connection
Step Four
Check compliance
Step Four
Check compliance
As part of the wayleave preparation, we looked at the regulatory compliance areas of fire, asbestos, electricity, building regs and health and safety, as well as asset protection constraints to make sure the buildings and the wider neighbourhood environment felt minimal impact and that any local policy was referenced.
Step Five
Design the Social Value Commitments
Step Five
Design the Social Value Commitments
We designed the Social Value Commitments, formed as an appendix to the wayleave development, to bring tangible, measurable benefits to the programme as a whole. Some of the social values were:
- employment in the borough – local jobs for local people
- apprenticeships and work experience placements
- London Living Wage for their workforce – 100% of workforce
- digital inclusion training programmes
- free connections for life – community spaces, electrical cupboards, communal rooms in sheltered schemes
- low-cost tariffs
- support for local community initiatives
- payment for project management to support the programme
Step Six
Send out the wayleave application pack and negotiate
Step Six
Send out the wayleave application pack and negotiate
On completion of the wayleave pack we sent it out to all interested parties then entered into a discussion and negotiation phase. Each ISP operated differently so some element of personalisation was required around the wayleave’s terms and conditions. We acted as the point of contact for any ISP questions or discussion. Some requests for amendments to the wayleave were accepted, others were not.
Step Seven
Review formal responses against the key criteria
Step Seven
Review formal responses against the key criteria
Within the invitation pack, we issued the ISPs with a questionnaire relating to the key criteria. This formed the basis for our evaluations of whether the ISP was a good fit for the borough. We also requested copies of their methodologies, product and design overview and reporting templates.
Step Eight
Present formal responses to interested departments, forums and Boards
Step Eight
Present formal responses to interested departments, forums and Boards
We presented and reported the outcome of the evaluation through internal process and, once approved, the wayleaves were sent to legal for final sign-off.
Successes
A choice of providers maximises the choice for residents and makes it more likely that all social value commitments can be fulfilled.Wayleaves signed
and two more in negotiation
Social value secured
including free connections into community spaces, social tariffs, employment and apprenticeship opportunities
Social housing homes
with at least two fibre connections, to ensure residents have choice of provider and access to the best tariffs and speeds
Jennie’s involvement in the wayleave process resulted in significant digital infrastructure investment in our borough’s social housing and community buildings as well as social-economic benefits for residents.
Her professionalism and extensive track record of developing and managing the delivery of complex wayleaves-broadband has contributed significantly to the ongoing success of our wayleaves-broadband programme.
Jennie’s team are now running our fibre programme and we’re making excellent progress in bringing full fibre connectivity and social value to our borough.
Eric Osei
Economic Development Manager, London Borough of Haringey